Terms of use

  1. General Terms

Please read these Terms of Use (hereinafter referred to as “Terms”) carefully before using the CoinCharlie.com website https://CoinCharlie.com/ (hereinafter referred to as “CoinCharlie.com,” “CoinCharlie,” “website,” “site,” “service,” “us,” “we” or “our”) operated by company Consilium Credit s.r.o. (Ulica Zichyho 1274/9 Svätý Peter 94657, Slovakia), for virtual currency service provider. “User,” “you” and “your” refer to you, the natural person (individual) accessing the website, using our services through https://CoinCharlie.com/ and accepting these Terms. Your access to and use of the website is conditioned on your acceptance of and compliance with these Terms of Use. 

  1. Acceptance of Agreement

By using this website, you agree to be bound by this Terms of Use (hereinafter referred to as “Terms”), all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws, whether you are a visitor of the Site or a registered member. The use of cryptocurrencies may be illegal in some jurisdictions, and it is your responsibility to know the regulatory requirements concerning cryptocurrency transactions in your jurisdiction before using the services. The materials contained herein are protected by applicable copyright and trademark law. We may revise these Terms at any time by updating this page on our website, and it is your responsibility to check back regularly for any updates to the Terms of this website. This agreement also constitutes the entire and sole agreement between you and us and supersedes all prior or contemporaneous agreements, representations, warranties, and understandings with respect to the website and the content, products, or services provided by or through the website and the subject matter of this agreement. When you accept this agreement, you specify that you are at least 18 years old and are legally able to enter into a contract. By accepting, you agree to every provision of this agreement. If you do not agree to all of the Terms, do not access or use the website. 

  1. Amendments

We reserve the right, at our sole discretion, to change, modify, add or delete portions of these Terms of Use at any time without prior notice by posting the changes to these Terms of Use. Your continued use of CoinCharlie.com after any such changes constitutes your acceptance of the updated Terms of Use. It is your responsibility to regularly check the website to determine if there have been changes to these Terms of Use and to review such changes. If any of these Terms shall be deemed invalid, void, or for any reason unenforceable, that term shall be deemed severable and shall not affect the validity and enforceability of any remaining Terms. 

  1. Description of Services

The website https://CoinCharlie.com/, allows users to conveniently make online fiat-to-cryptocurrency, cryptocurrency-to-fiat, and cryptocurrency-to-cryptocurrency exchange operations and store cryptocurrency assets by using the wallet services. Following your opening of an account on CoinCharlie.com and completing the identity verification procedure, you will be able to exchange any supported fiat currency or cryptocurrency from us in exchange for other supported cryptocurrencies or fiat currencies, namely HUF, EUR, or any other supported government-issued currency that is designated as legal tender in its country of issuance through government regulation or law. After CoinCharlie.com receives the specified amount of payment from you, we shall transfer the specified amount of the converted cryptocurrency to your cryptocurrency wallet address. You acknowledge and agree that it is at our sole discretion whether to provide you with our exchange services and/or reverse any of your transactions.

After registering on the CoinCharlie.com website, the platform user is entitled to manage, update and use his/her personal account privately and confidentially without granting any access to any third-parties. In case of any relation is detected, CoinCharlie.com reserves the right, after investigation, to temporarily suspend or terminate the User’s account without prior notice. Any and all disputes, claims and causes of action arising out of or related to the aforementioned issue shall be directed to [email protected] and shall be resolved solely and exclusively by CoinCharlie. 

Your cryptocurrency wallet is the cryptocurrency address that you provide to CoinCharlie.com from time to time for the exchange services on our website. In no event shall CoinCharlie.com operate your cryptocurrency wallet. By provisioning the cryptocurrency wallet address, you acknowledge the ownership of it. You are solely responsible for maintaining and controlling your cryptocurrency wallet. Make sure to keep secret the access credentials to your cryptocurrency wallet; otherwise, you can permanently lose your crypto assets. CoinCharlie has no liability for any operation or failure of your cryptocurrency wallet. 

You hereby understand and agree that any price or rate of any supported cryptocurrency which appears on the website is accurate for that moment alone due to the highly volatile nature of the price of cryptocurrencies and the period of time required for completing the transaction. 

  1. Eligibility Criteria

By registering to use a CoinCharlie.com Account (as defined below), you represent and warrant that (a) you are at least 18 years old or of other legal age to form a binding contract under applicable law, (b) you are an individual, legal person or other organization with full legal capacity and authority to enter into these Terms of Use, (c) you have not previously been suspended or removed from using our online services, (d) you do not currently have an existing CoinCharlie.com Account.


While initiating or making any exchange operation on CoinCharlie.com, you expressly acknowledge and agree to be bound by the requirements adopted by a third-party payment processing service provider that processes any payment between you and the CoinCharlie.com website.
If you are entering into these Terms on behalf of a legal entity of which you are an employee or agent, you represent and warrant that you have all necessary rights and authority to bind such legal entity. 

  1. Account Registration

At registration, the User has to state an email address as a username and choose a secure password. By opening an account to use the services, you expressly represent and warrant that you: 

have the full capacity to accept and have accepted the terms and conditions of these Terms of Use and have full capacity to enter into a transaction involving cryptocurrencies;

are a resident in an area that permits the use and exchange of cryptocurrencies;

are not using the services on behalf of any third party.

You are solely responsible for maintaining the confidentiality of the information you hold for your registered CoinCharlie.com account, inclusive of your password, and for any and all activity that occurs under your account as a result of your failing to keep this information secure and confidential. You agree to notify CoinCharlie.com immediately of any unauthorized use of your account or password or any other breach of security. 

Only one person may use an account to access the CoinCharlie.com services. Using multiple accounts for any malicious activity will result in immediate account termination. The administration of CoinCharlie.com reserves the right to terminate any user account without prior notice. Any person whose account or access through which has been suspended or terminated by us or any person who has been banned or removed from any CoinCharlie.com services may not access the services in any manner or for any reason, including through any other account. In compliance with AML/KYC Policy, CoinCharlie.com reserves the right to refuse registration to persons from jurisdictions that do not meet international AML or KYC standards. 

  1. Verification

It is CoinCharlie.com’s policy to prohibit and implement preventative measures against money laundering and any activity that facilitates terrorism financing or criminal activities. CoinCharlie.com is subject to the regulation of anti-money laundering (AML) and customer due diligence (CDD) policies as set out in all legislation as applicable. 

CoinCharlie reserves the right to carry out CoinCharlie.com account-holder due to diligence verification of registered users and their transactions. Enhanced CoinCharlie.com account-holder review may be carried out periodically at our sole discretion based on our ongoing risk assessment controls. CoinCharlie.com will verify your identity through the documentary means and/or non-documentary means furnished by you to CoinCharlie.com upon registering for a CoinCharlie.com account. CoinCharlie.com reserves the right to use non-documentary means where necessary to verify the true identity of the CoinCharlie.com account-holder.

To fully complete all verification procedures on CoinCharlie.com, the User has to comply with mandatory verification requirements according to AML/KYC Policy and state the following information: 

Personal email address.

Personal mobile number

First name and last name.

Date of birth.

Country.

City.

State/province/region/district.

ZIP/postal code.

Citizenship.

Scanned copies (front and back sides) of your government-issued proof of identity (national passport or international passport or driver license or national identity card), which contains User’s first name and last name; date of birth; gender; place of birth; date of birth; issuing country; User’s photo; ID serial number and date of issue.

A scanned copy(ies) of a valid proof of address document (a bank or payment card statement, utility or electricity bill, tax return, council tax, or any other official document with current residential address, first name, and last name and issued within the last 3 months.


In compliance with mandatory AML and KYC regulatory requirements, CoinCharlie.com has devised and implemented the verification tiers, which govern the purchase limits at the CoinCharlie.com website. 

To be eligible to use online exchange services rendered by CoinCharlie.com, the User is obligated to complete initial verification of the User’s email address, phone number and pass the identity verification procedure. Once it is done, the User is authorized to make online exchanges on the CoinCharlie.com website conditioned that the total account purchase limit cannot exceed the 7 500 EUR (or any other fiat currency equivalent to this amount at the current exchange rate) threshold.

After successful verification of the User’s residential address, the User is authorized to make online exchanges on the CoinCharlie.com website conditioned that the total account purchase limit cannot exceed the 15 000 EUR (or equivalent amount in any other fiat currency) threshold.

After completing source of income verification, the User’s account purchase threshold becomes unlimited.


Once the spending limit for your verification tier has been reached, it is mandatory to complete one or more verification tiers to continue using the exchange services rendered by CoinCharlie.com in accordance with the cumulative spending limit system.

The purchase limits and verification tiers are being reviewed and updated throughout the entire period of customer lifecycle stages in connection with a particular user account. CoinCharlie.com reserves the right to monitor the website accounts for an activity involving unusual transaction sizes, volumes, patterns, or types, and CoinCharlie.com may, in its sole discretion, conduct further investigations in this respect. CoinCharlie.com may, from time to time, temporarily reject customers from some countries/territories. This can be because of legal issues or AML/KYC Policy or technical reasons, or other temporary reasons. 



  1. Account Termination by User

You may terminate your user account at any time by submitting your request to terminate your user account at [email protected] Your request will be executed within 24 hours after its submission. No termination fee shall apply, except that you will be responsible for fulfilling any outstanding payment obligations to CoinCharlie.com existing as of the effective date of termination and for settling any pending transactions. We reserve the right to suspend any pending transactions at the time of cancelation. 

  1. Non-Waiver

These Terms shall be governed and construed in accordance with the laws of the Slovak Republic without regard to its conflict of law provisions. Our failure to exercise or enforce any right shall not operate as a waiver of such right. Our waiver of a breach of these Terms of Use or Privacy Policy shall not waive any other provision or operate as a waiver of a subsequent breach of the same provision. 

  1. Links to Other Websites

Our services may contain links to third-party websites or services that are not owned or controlled by CoinCharlie.com. CoinCharlie.com has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

You acknowledge and agree that CoinCharlie.com shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such third-party websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit. 

  1. Indemnification

You agree to defend, indemnify and hold harmless CoinCharlie.com and its licensee and licensors, employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees), resulting from or arising out of a) your use and access of the services, or b) a breach of these Terms. 

CoinCharlie.com reserves the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you will not, in any event, settle any claim without the prior written consent of CoinCharlie.com. 

  1. LIMITATION OF LIABILITY

UNDER NO CIRCUMSTANCES SHALL COINCHARLIE.COM OR ANY OF ITS PREDECESSORS, SUCCESSORS, PARENTS, SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, SHAREHOLDERS, INVESTORS, EMPLOYEES, AGENTS, REPRESENTATIVES, ATTORNEYS, AND THEIR RESPECTIVE HEIRS, SUCCESSORS AND ASSIGNS BE LIABLE FOR ANY DAMAGES, INCLUDING DIRECT, INCIDENTAL, PUNITIVE, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES THAT DIRECTLY OR INDIRECTLY RESULT FROM THE USE OF, OR THE INABILITY TO USE, THIS SITE OR THE SITE MATERIALS OR OBTAINED FROM YOUR USE OF THIS SITE, INCLUDING FOR VIRUSES ALLEGED TO HAVE BEEN OBTAINED FROM THE SITE, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL COMPANY’S OR ANY OF ITS PREDECESSORS’, SUCCESSORS’ PARENTS, ‘ SUBSIDIARIES, ‘ AFFILIATES, ‘ OFFICERS, ‘ DIRECTORS, ‘ SHAREHOLDERS, ‘ INVESTOR, ‘ EMPLOYEES, ‘ AGENTS’, REPRESENTATIVES’ AND ATTORNEYS’ AND THEIR RESPECTIVE HEIR, ‘ SUCCESSORS’ AND ASSIGNS’ TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE) OR OTHERWISE EXCEED THE AMOUNT YOU PAID FOR USE OF THE SITE. SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES IN WHICH CASE SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO ALL USERS. FOR THE AVOIDANCE OF DOUBT, WE BEAR NO RESPONSIBILITY FOR THIRD PARTY TRANSACTIONS. ANY CLAIMS REGARDING SUCH THIRD-PARTY TRANSACTIONS SHALL BE DIRECTED TO THE RELEVANT THIRD-PARTY ONLY.

  1. Site Content

Unless otherwise indicated, all of the content displayed on CoinCharlie.com, including, but not limited to, any and all text, graphics, data, images, illustrations, sound, video, audio, software, and the selection and arrangement of these items, are owned by CoinCharlie.com or its licensors and protected by copyright, trademark, trade dress, or other intellectual property rights. 

  1. Copyright and Intellectual Property

© CoinCharlie s.r.o (Ulica Zichyho 1274/9 Svätý Peter 94657, Slovak Republic), for virtual currency service provider. All rights, save as expressly granted, are reserved. Reproduction in any form of any part of the contents of this website without our prior written consent is prohibited unless for personal use only. The copyright in all materials provided on this web is held by CoinCharlie.com or by the original creator of the material. Except as stated herein, none of the materials may be copied, reproduced, distributed, republished, downloaded, displayed, posted, or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission from us or the copyright owner. Permission is granted to download one copy of the materials on this Site on a single computer for your personal or internal business use only provided that you do not modify the materials and that you retain all copyright and other proprietary notices contained in the materials. This permission terminates immediately if you breach these Terms. You may not “mirror” any material contained on this Site without our express written permission. Any unauthorized use of the materials contained on this Site may violate copyright laws, trademark laws, the laws of privacy and publicity, and/or communications regulations and statutes. All content and functionality on this website, including text, graphics, logos, icons, and images and the selection and arrangement thereof, are the exclusive property of CoinCharlie.com or its licensors and are protected by Slovakian and international copyright laws. All rights not expressly granted are reserved. 

Using our content does not give you ownership of any intellectual property (“IP”) rights in the content you access. You may not infringe the IP rights associated with any content. This does not restrict you from obtaining express permission from its owner or as otherwise permitted by law. These Terms do not grant you the right to use any branding or logos found in our content. Do not remove, obscure, or alter any legal notices displayed in or along with our content. Unless otherwise notified at the time of access and as referred to above, CoinCharlie.com does not and cannot offer any license or use in the content you locate on our https://CoinCharlie.com/ or any of our databases. 

  1. Severability

If a provision of these Terms is determined to be unenforceable in any respect, the enforceability of the provision in any other respect and of the remaining provisions of these Terms or any additional agreements will not be impaired.

 

  1. Risks

CoinCharlie.com shall not be responsible for any damage or loss incurred by you as a result of using the services. By accepting the Terms of Use, you acknowledge that you have fully read and understood and are aware of the possible risks involved. 

You acknowledge that online fiat-to-cryptocurrency, cryptocurrency-to-fiat, and cryptocurrency-to-cryptocurrency exchange services carry significant risk. Prices can fluctuate on any given day. Due to price fluctuations, any related cryptocurrency may gain or lose value at any time. 

You acknowledge and agree that CoinCharlie.com does not act as a financial advisor, does not provide investment advice services, and/or any communication between you and CoinCharlie.com cannot be considered as investment advice. You represent that you have been solely responsible for making your own independent appraisal and investigations into the risks of the transaction. We give you no warranty as to the suitability of the services and assume no fiduciary duty in our relations with you. 

  1. No Refund Policy

Unless otherwise specified, all exchange operations made by platform users on the CoinCharlie.com website are final and non-refundable. 

  1. Disclaimer of Warranties

THE WEBSITE AND ALL SITE MATERIALS THEREON ARE DISTRIBUTED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. SPECIFICALLY, BUT WITHOUT LIMITATION, WE DO NOT WARRANT THAT: (1) THE INFORMATION ON THIS SITE IS CORRECT, ACCURATE, OR RELIABLE; (2) THE FUNCTIONS CONTAINED ON THIS SITE WILL BE UNINTERRUPTED OR ERROR-FREE; OR (3) DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU HEREBY ACKNOWLEDGE THAT USE OF THE SITE IS AT YOUR SOLE RISK. 

  1. Dispute Resolution

Both CoinCharlie.com and the User agree that any disputes arising between the two parties shall be initially attempted to be resolved by contacting the other party. In such cases, the User shall contact CoinCharlie.com by sending an email to [email protected], and CoinCharlie.com shall contact the User via the email that was used for registration or any other information that the User provided in his/her account.

Upon any dispute or claim arising under the terms, obligations, or promises under these Terms or any additional agreements, you agree to work with CoinCharlie.com to resolve the dispute privately or through mediation before a mutually agreed-upon mediator. If mediation fails to produce a mutually agreeable outcome, then you agree to binding arbitration. The arbitration will be before a single arbitrator that you choose from a list of three arbitrators provided by us. The arbitration will be performed under the rules adopted by the Slovakian Arbitration Association at the time a claim is filed with an arbitrator. The arbitration will take place in Slovakia. An arbitration judgment may be entered into and enforced by a court of competent jurisdiction, which judgment may include the costs and attorneys’ fees for the prevailing party at arbitration. 

These Terms of Use and any other legal notices published by CoinCharlie.com shall constitute the entire agreement between you and CoinCharlie.com concerning the website. If any provision of these Terms of Use is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms of Use, which shall remain in full force and effect.